Just some of the benefits of joining us...

Community

Play against friends, family and co-workers

Speed

An end to managing endless sheets of paper on the notice board. Updates instantly online.

New opportunities

A chance to meet and play against other people in your local community

Challenging

Challenge friends you know, and foes you don't!

Communication

Always be able to get in touch with other ladder members

Privacy

Just the 5 of you? No problem. Setup a private ladder.

Control

The power to decide who plays, and who leaves!

Join Us Now

Privacy Policy

The privacy and security of your personal data is important to us, and we take it very seriously.  The following information details our privacy policy, and the provisions we make to ensure peace of mind.

  1. Racquet Ladder stores personal information on signup and creation of your account. We only require your email address and an associated account password, which are stored permanently on our servers. We optionally allow users to specify their name and gender.
  2. Racquet Ladder will never ask you to provide personal details of a potentially sensitive nature, such as your ethnic origin or religious beliefs.
  3. Racquet Ladder operates an opt-in policy, whereby we will always require you to opt-in to any data sharing or subscription services we may offer.
  4. Racquet Ladder will never sell, pass on, or provide your personal information to partners or third party companies without your specific consent.
  5. Racquet Ladder reserves the right to use information stored on Racquet Ladder systems to provide targeted, relevant advertisement to users across the site.
  6. Due to the nature of the sites functionality, Racquet Ladder makes your email address available to associated players when initiating challenges. All personal information, such as email address, required for this are only made available to registered users, and is not available on any public pages, to indexing bots or site skimmers.
  7. Racquet Ladder operates in countries across the global and as such, your Personal Information may be viewed in countries that may not have the same level of legal protection for Personal Information as exists in the United Kingdom.
  8. Racquet Ladder servers are provided by an external hosting company, GoDaddy Inc, based in the USA. As such, any data stored on Racquet Ladder will be subject to any and all relevant laws of the hosting country.
  9. You may request your account be closed at any time, and all personal data to be removed from the system. In order to request this, please email [email protected] Please not that removing all account information will also remove all match histories associated with your account.
  10. Racquet Ladder will not disclose your personal information to any third parties except to provide products or services you have requested, when you have given your permission, or under the following circumstances:
    (a) We provide information to trusted partners who work on behalf of or with Racquet Ladder under confidentiality agreements.  These companies do not have the independent right to share this information.
    (b) We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
    (c) We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Racquet Ladder's Terms of Service, or as otherwise required by law.
    (d) We transfer information about you if Racquet Ladder is acquired by or merged with another company.  In this event, Racquet Ladder will notify you before information about you is transferred and becomes subject to a different privacy policy.
  11. If at any time you believe that Racquet Ladder has not adhered to these principles, please notify us by email to [email protected] and we will use all commercially reasonable efforts to promptly determine and correct the problem.